FAQs

We have provided answers to some of our most common questions here.

If you have other questions please contact our office.

Office Policies

Category: Office Policies

Currently we do not have a waiting list although at different times this may change depending on a number of factors. Generally new clients can be seen for their first appointment within two weeks. The timing of subsequent appointments will depend on the individual client and the specific services that are required. There are additional resources for those seeking mental health services including contacting Here24/7 to find psychiatry or psychology services, or askforhelptoday.ca to find psychology referrals in your area.

General

Category: General

We try to collect the basic information we require from you when you make your first appointment. That way there are only a few basic consent forms for you to fill out when you arrive at our office. We do ask that you do your best to be punctual. Your appointment is booked for a one-hour time slot. During this intake appointment you will discuss your reasons for seeking our services directly with the service provider. You will discuss the detailed background related to the issue(s) that brought you to make the appointment. In addition, the service provider will ask you to provide any history or other details that will help them understand your situation better. If you have reports from medical, psychological or other professional assessments related to your situation, please bring those with you to the intake appointment for the service provider to review. The service provider will ask you for your written consent to proceed with your treatment or assessment. The service provider will provide some detail as to what to expect in the next session(s). Your time with the service provider will last approximately 50 minutes. The remaining 10 minutes is allotted for the service provider to record notes about the session for your file.