COVID19 Policy

Dr. Sunseth and everyone in the office are required to follow all of the Ministry of Health, Public Health and
College of Psychologists of Ontario COVID-19 regulations and precautions.  During the COVID19 public health emergency, with your consent, services can be provided via Telehealth, either by phone or via a secure and PHIPPA compliant web based platform (Adracare).
Should you need to be seen in-person in the office, you will be required to provide consent for the necessary protocols and contact tracing record keeping, and to review all of the risks and benefits of coming in to the office in person versus accessing services via Telehealth. Prior to each visit you will be required to complete a COVID-19 Self-Assessment.

Office Safety Precautions in Effect During the COVID19 Pandemic Public Health Emergency

Our Commitment to Minimize Exposure

Our practice has taken steps to reduce the risk of spreading the coronavirus within the office and we have posted our efforts in the office. Please let me know if you have questions about these efforts. Our office is taking the following precautions to protect our patients and help slow the spread of COVID19.

  • Office seating in the waiting room and in therapy/testing rooms has been arranged for appropriate physical distancing. 
  • Staff in all practices in the building and I wear masks.
  • All staff maintains safe distancing.
  • Restroom and soap dispensers are maintained and everyone is encouraged to wash their hands.
  • Hand sanitizer that contains at least 60% alcohol is available in the therapy/testing rooms, the waiting room and at the reception counter.
  • Restrooms and common areas are cleaned according to Public Health guidelines.
  • We schedule appointments at specific intervals to minimize the number of people in the waiting room.
  • We ask all patients to wait in their cars or outside until no earlier than 5 minutes before their appointment times. The therapist or office admin will greet you and open all doors on your way in to the office and testing/appointment rooms. 
  • Office supplies, pads, pens and other areas that are commonly touched are thoroughly sanitized after each use.
  • Physical contact is not permitted.
  • Tissues and trash bins are easily accessed. Trash is disposed of on a frequent basis.
  • Common areas are thoroughly disinfected at the end of each day.

Download the In-Person Pre-Appointment COVID-19 Screening Questionnaire

Informed Consent for In-Person Services During COVID-19 Public Health Crisis

We have summarized information about our decision (clients and health care providers) to resume in-person services in light of the COVID-19 public health crisis. Please read this carefully and let the office and Psychologist  know if you have any questions.

Download the COVID19 Policy and Consent for In-Person Services

If you decide at any time that you would feel safer staying with, or returning to, Telehealth services, I will respect that decision, as long as it is feasible and clinically appropriate. Reimbursement for Telehealth services, however, is also determined by the insurance companies and applicable law, so that is an issue we may also need to discuss. 

Informed Consent for Services by Electronic Communication 

While we will use reasonable means to protect the security and confidentiality of information sent and received using electronic communications, because of the risks outlined below, the Service Provider cannot guarantee the security and confidentiality of electronic communications.

Download the COVID19 Policy and Consent for Services by Electronic Communications

Download the Telehealth Agreement form

If you have any questions please contact our office.

Service Provider: Kim Sunseth, Ph.D., C.Psych.
Registered Psychologist (CPO # 3660)