What is your cancellation policy?

Category: Office Policies

We appreciate your understanding and respectfully ask that you provide us with a minimum of 24 hour notice in order to cancel an appointment. When we do not receive sufficient notice, it is unlikely we will be able to book another client in your time slot and that time has been held specifically for you. When you miss an appointment or cancel/reschedule with short notice, this represents lost time and a loss of income for the service provider. For the first instance that your appointment is missed or canceled with less than 24 hour notice you will be charged half the regular fee for the appointment. For all additional missed appointments or last-minute cancellations, you will be charged the full rate. We do understand that emergencies happen. In cases of emergency or severe illness, no charges will apply.

Tags: cancel appointment, cancellation, cancellation notice, cancellation policy, how to cancel